We strive for you to be fully satisfied with everything here at Let Love Be My Motive! We do know that life does not always go according to plan. Below is an outline of our return and refund policy.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Products that have been damaged by user
- Over the 30 days period
- Any other circumstance at the owners discretion
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Only regular priced items may be refunded. Sale items will be refunded at sale price.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org for more details.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, email email@example.com with the header title “RETURN”.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, we encourage you using a trackable shipping service or purchasing shipping insurance.
If you have any questions or concerns please do not hesitate to contact us at firstname.lastname@example.org 🙂